How to Build a Business WhatsApp Business Application
Having a business WhatsApp business application can help you cut down on friction with your customers and also ensure you can have access to your customers’ phones at any time. There are also some other features that can help you out such as allowing multiple agents to work with your business phone number and also ensuring you have backups of your chat data.
Reducing friction with your customers
Using a messaging app for business can be a great way to engage your customers. However, in order to reap the rewards, you’ll need to invest in the right technology and tools. These include a well-crafted strategy, intuitive platforms, and the right software.
Using a messaging app for business can give you a competitive edge over your rivals. It can also help increase your brand recognition and brand loyalty. Moreover, it allows you to reach your customers in a less formal manner, and requires hardly any effort from them.
Using a messaging app for customer service is not a new concept, but it’s one that has only recently gained momentum. Messaging apps have become ubiquitous, with 89% of the world’s connected population using some form of messaging app.
Using a messaging app for your business can help you reach your customers in a less formal manner, which can be a good thing, especially if you’re a growth-oriented company. In addition to allowing you to communicate with customers, a messaging app allows you to track messages and respond immediately.
Backup your chat data to the cloud
Whether you are a business or personal user of WhatsApp, it is important to back up your chat data to the cloud. This ensures that important data is saved, even if you lose your device. You can use a number of cloud storage services to back up your WhatsApp data.
iCloud and Google Drive are two popular cloud storage services. They offer high speeds and privacy. iCloud offers free 5GB storage space. However, free space is limited and may be used up before you can create a backup.
Google Drive is operated by Google and offers backup services for users with a Google account. It also has third-party integration. Google Drive has privacy features that allow users to save backup files to an external storage app.
Backups can be done manually or automatically. Backups can also be scheduled. You can select the frequency that you would like to backup your chats. You can also choose how much backup space you want to use.
Limiting the number of businesses who can have WhatsApp Business API
Using WhatsApp Business API, businesses can connect with their customers worldwide. It can also help automate responses to common questions and increase brand visibility. It is almost a must have for businesses. However, there are a few limitations.
First of all, businesses can only use the API if they are an official partner. These partners are known as WhatsApp Business Solution Providers. The partners can charge a fee for each message sent through the API. However, there are hacks available to bypass these limits.
Businesses also must pay for sending notifications to their customers. The charges vary depending on the country. The number of messages sent each day is determined by the business’s tier. In addition, the quality of the messages sent by the business is regulated. The lower the quality rating, the lower the messaging limit.
The number of conversations a business can have per day is also determined by the business’s tier. A tier is classified as Tier 1, Tier 2 or Tier 3. Businesses start at Tier 1 when they register their phone number.